Website Help Page

What is the Blue NAWCC LOG IN button?
The NAWCC LOG IN button located at the top right of the NAWCC webpages provides NAWCC Members access to the "Members-Only" website Resources as well as account information and events.


 
How do I get a password for my log-in?
If you don’t already have a password or have forgotten your password, there is a link on the log-in page you can use to reset your password. You can also call toll-free 1-877-255-1849 during business hours and press 5 for the Membership Group or email Kevin Osborne at This email address is being protected from spambots. You need JavaScript enabled to view it. to request a password reset.


How do I log in?
Click the blue NAWCC LOG IN button to open the log-in page. Enter the email address you have on file with the NAWCC and your password. Then click the small LOGON button and you will be logged on. The homepage will reopen and the blue NAWCC LOG IN button will now appear orange LOG OUT.


 
How does it work?
Once you log in, you can go to any other page of the NAWCC (such as the Message Board, the 4Sale site, and the Community pages) and have full access without having to log onto each and every page.
What if I have forgotten my password?
If you don’t already have a password or have forgotten your password, there is a link on the log-in page you can use to reset your password. You can also call toll-free 1-877-255-1849 during business hours and press 5 for the Membership Group or email Kevin Osborne at This email address is being protected from spambots. You need JavaScript enabled to view it. to request a password reset.


I logged into the Main Site, but when I went to another section of the site, it said I wasn't logged in.
What should I do?

When you log on to the NAWCC site (nawcc.org), the LOG IN button turns orange and you are logged into the system. The single log-in works with all parts of our website… but sometimes, when crossing from one section of the site to another, it needs a little extra nudge from the user to force it to recognize that the user is logged onto all the sites.
If you know you are logged in on the Main Site (nawcc.org) but then, when you go to another site (like the Message Board) the log in button is still blue, it means those subsites haven't yet recognized your log-in. Should this happen, simply click the blue log in button AGAIN. That should confirm the log-in and the blue button will turn orange.


I’m getting a message that my account is locked out; how can I unlock it?
Someone from the NAWCC will have to unlock it for you. You can call 1-877-255-1849 during regular business hours and enter 232 or press 5 for Member Services when prompted. You can also email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will fix it for you.


I am using the log-in information that you sent me, but I get a blank page or the log-in page again.
This may be a setting on your PC.
The log-on requires that cookies be enabled on your web browser. To check to see if they are, do the following:
Open the Internet Explorer browser, click on Tools then Internet Options.
In Internet Explorer, click Tools and then Internet Options.
A box opens up, find the Privacy tab, and click on it.
There should be a slider bar on that tab page.
Make sure that your settings are no higher than Medium High.
Apply the settings, click OK, and try to log in again.
You might have to close and reopen the browser.
If the Medium High settings don’t work, set it all the way down to Accept All Cookies, and try it.
If that works for you, you can experiment with setting it higher (testing it as you go) until you get to the highest level and still can log on.


You may also need to clear Cookies in Internet Explorer.
Open up Internet Explorer to the www.nawcc.org homepage.
Click on the Tools link at the upper right; this will open up a drop-down menu.
Click on Internet Options at the bottom of the menu. This will open up the Internet Options page.
Under Browsing history, click on the Delete tab. The Delete Browsing History page will open.
Uncheck everything except the Cookies option and click the Delete Tab at the bottom of that page.
This should clear out your cookies.
Now close Internet Explorer, reopen it again, and try to log in.

 

Clear cookies in a Firefox browser:
http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

 

Clear cookies in Google Chrome browser:
https://support.google.com/chrome/answer/95647?hl=en


Additional Helps:
How to Search the Bulletin Index - You can search Bulletin Articles by subject, title, or author; find the article, click on the link, and read it.
How to Register for the 4Sale$NAWCC Site - The first time you log on to use the 4Sale site, you will need to register (just once).
How to Post on the Message Board - This brief explanation will get you started posting on the Message Board.
How to Access the Current Online Bulletins and Mart - You can read the current Bulletin and Mart online; this will tell you how.